Sling TV Not Working?
If Sling TV is not working, use this checklist to narrow down whether the problem is the app, device, network or account.
If the app will not open
Restart the device first. Then check the app and system updates. If the app is still stuck, reinstall it if your device supports that option.
If the screen is black
Try another channel or program. Check the HDMI connection if you are using an external streaming device, and test another input if available. A device restart can also clear temporary display problems.
If video keeps buffering
Run a network test, reduce competing traffic, move closer to the router or use Ethernet where supported. If other devices are also slow, focus on the home network before changing Sling settings.
If you cannot sign in
Verify the email address and password. Use the official password recovery process if necessary. Do not create a new account simply because a password was forgotten.
If only one device has the problem
Compare the same Sling account on another supported device. If other devices work normally, focus on the affected device, app installation, software version or network connection.
If everything stopped at once
Check the official Sling Help Center and service information. Widespread problems may require official service-side assistance rather than local troubleshooting.